Privacy Policy

Public web cameras for tourism and advertising purposes that broadcast live on the internet can legally operate, without any license, as long as they are located in a public place and are not used for any indecent activity.

Although there is currently no guidance or rules that specifically cover the use of public web cameras, we fully understand that your privacy and how your personal data is used and shared online is important to you. Please read this privacy policy carefully and ensure that you understand it.

1. General Information

1.1 Definitions and Interpretation

In this policy, the following terms shall have the following meanings:

“Personal Data”

Means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, images captured by our web cameras or personal data that you submit to us via our site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).

“Website/Site”

Means this website, https://hunstanton.webcam

“We/Us/Our”

Means Hunstanton Webcams, which is a community project lead by Norfolk Coast Web Design, a trading name of Anna Mace Ltd a limited company registered in England under company number 11633164 whose registered address is 71 Walter Howes Crescent, Middleton, King's Lynn, Norfolk, PE32 1RG, United Kingdom.

“Cookie”

Means a small text file placed on your computer or device by our website when you visit certain parts of our site and when you use certain features of our site. Details of the Cookies used by our site are set out in our cookie policy.

“Cookie Law”

Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

1.2 Contacting Us

If you have any questions about this privacy policy, please contact us by email at privacy@hunstanton.webcam. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

1.3 Changes to Our Privacy Policy

We may change this privacy policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

2. Camera Privacy

2.1. Your Privacy

We have made sure that all web cameras have been positioned appropriately, fully zoomed out and are set to an appropriate resolution so that individuals cannot be identified.

All web camera equipment used does not have the facilities or capacity to capture audio.

Should a sensitive situation occur, for example, a medical emergency, within view of one of our web cameras that could compromise someone's privacy, we shall endeavour to temporarily suspend the live stream as soon as we are made aware of such a situation.

2.2. How We Use Video and Still Images Captured

The purpose of our web cameras is to promote tourism for the town of Hunstanton by streaming live video feeds onto this website for general public viewing. Our web cameras are not in any way connected, used or affiliated with the police or any local authority and are not used for any surveillance, crime prevention and detection, traffic management or public safety purposes.

Generally, we do not record or store video recordings that have been captured by our web cameras.

We may, however, from time to time, record and store video recordings of events that are of public interest such as, for example, sunsets, weather conditions, special events, exceptionally high tides and so on. Such video recordings may also be published on our social media pages.

We may also use still images taken from our web cameras to publish on our social media pages.

No one may record, store or use any footage captured by our web cameras, for any reason, without prior permission.

All live video streams are distributed by IPcamlive and are subject to acceptance of their own terms of use and privacy policy.

We accept no liability, responsibility or control for web cameras that are operated and/or owned by external organisations that we provide a link to from this website. External web cameras are also subject to acceptance of their own privacy policies.

2.3 Your Rights

In particular, you have the following rights:

• To be told that a public web camera is being used by the use of clearly visible and legible signage at each camera location.
• You can request a copy of any footage where your image is identifiable. We must respond to your request within one month. Bear in mind that not all footage is recorded so we may not hold your images.
• You can request us to erase any footage that we have of you.
• You can request that we do not capture any footage of you in future. However, due to the nature of a public web camera, this may make this very difficult and it might not be possible for us to do this.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

2.4 Reporting A Breach of Privacy

You can report any general issues or a breach of privacy by tapping or clicking on the report link located under each video and submitting the online form, or by emailing privacy@hunstanton.webcam

3. Website Privacy

This notice informs you how we use the information you submit to us via our website and how we protect your privacy. It also explains your rights under the UK Data Protection Act (update 2018) and the EU General Data Protection Regulations 2018. We abide by UK Law and our data protection regulator within the UK is the Information Commissioners Office.

3.1 Use of Your Personal Information

Hunstanton Webcams is a community project to promote tourism in Hunstanton via the use of public webcams that broadcast live on this website. When you submit an online form on our website or contact us we collected personal data such as your name and email address.

We will store this data on hold it on computers or otherwise to respond to your submission of contact.

With your consent, we may also use this information that you provide to keep you informed of updates, news and other related information as well as product and services of the organisations involved with the Hunstanton Webcams project, by any of the following methods.

• email
• telephone (including automated calls)
• post
• text message
• online messaging service

Withholding of the required data may result in an insufficient service being provided.

If you would like to be removed from our mailing database for these purposes, please email privacy@hunstanton.webcam. Please include your name and the email address you wished to be removed. We will action your request as quickly as possible.

3.2 Your Rights Regarding Your Data

We will not hold your information for any longer than is necessary unless there is a lawful basis for its retention.

Should your data be inaccurate we will rectify this without delay.

Should you wish us to delete your data at any point, please contact us to make the request. This will be actioned unless there is a lawful basis for us to retain the information in which case you will be advised accordingly.

Should you wish to transfer your data to another organisation, please contact us and we will organise this for you.

You can request access to your data at any time. We will provide you with a full copy within one month of your request.

You can withdraw consent to us holding and processing your information at any time. Please contact us should you wish to do this.

We may provide you with updates and bulletins which are appropriate to your service on an ongoing basis – this will be explained to you if it is applicable. You can opt-out of these should you wish to – contact us and advise us if you wish to.

3.3 Disclosure of Your Information

We may share your data with any of the other organisations involved with the Hunstanton Webcams project or other regulated bodies as required.

We will not sell or share your information with any other third parties unless we have obtained additional consent from you. We do share or process your data outside the UK with third-parties such as MailChimp.

3.4. Cookies

A cookie is an element of data that a website can send to your browser, which may then store itself onto your computer. For more information on how we use cookies please read our cookie policy.

This website uses cookies, your acceptance of our cookie policy is deemed to occur when you press the "accept" button on our cookie pop-up message. If you do not agree to our cookie policy, please stop using our site immediately. You can usually modify your browser settings to prevent this happening however by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Please note, we only use cookie information for functionality and statistical analysis purposes and in no way gives us access to your computer or any personal information about you.

3.5. Security

We take data security very seriously and have in place we feel the most secure options available to store and transfer your data securely.

We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

You should not submit any sensitive or private information through this website except through acknowledged secure areas. The owners of this website accept no responsibility for data submitted through insecure areas of this website.

Your browser generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

Security and the possibility of international transfer
Please note that countries outside the EEA may not have the same level of protection as countries within the EEA, but we always demand that those parties to whom we transfer data adhere to the same security procedures that we follow ourselves. By submitting your personal information, you consent to such processing and transfers in connection with such orders, offers of services and for any other purposes to which you consent at the time you provide the information.

Protection against cyber-attacks/hackers
We have a firewall on our web server which is designed to inspect incoming traffic, weed out any malicious attacks and provides the first line of defence between a potential hacker and the data that we are hosting.

Information you send us via email
If you enter into any correspondence via email to report a problem or ask a question, then we will retain the personal information you send us for the purposes of dealing with your enquiry and will not share the data with any third parties.

Data encryption
Our website uses an SSL certificate which makes sure that there is an encrypted connection between the web browser and the server. This means that any personal information that's entered on the website is encrypted when being transferred to the webserver.

3.6. General

If you are concerned that any of the information we hold on you is incorrect or you have a general enquiry in connection with our privacy policy, please contact us.

Please be aware that our website may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

Your right to complain:
Should you wish to make a complaint concerning to data protection issues relating to Hunstanton Webcams, you can contact us as above or you can contact our regulator as follows: The Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745, if you prefer to use a national rate number www.ico.org.uk

Consent
We are required under the Regulations to obtain your consent to our collection, processing, sharing and holding of your personal data. Please ensure you have read this notice fully and accept all that it contains. If you have any queries, please contact us directly. Please contact us should you not be able to read or understand this notice sufficiently.